Read what our clients have to say

Landlord Testimonials

As Landlords, making the decision to use Watt Property Management for our property has been an excellent one for us. They are a small dedicated team, that provide a quality service. For us they have certainly taken the hassle out of renting.

Watt Property are an independent company that understand the importance of a personalised service. They are managing my biggest assets and they understand that.

Watt Property are extremely efficient and very prompt in responding to any queries, I would have no hesitation in recommending them. Extremely professional and a very detailed service is provided.

Watt’s choice of tenants is good as well as their efficiency in ensuring your home is maintained at a high standard.

My wife and I had interviews at three different offices specializing in property management in Leith.

Since we don’t reside in Scotland, it was imperative that we have comfort in personnel to whom we spoke.

Clearly Angela and Lisa at the outset and latterly Pauline of Watt Management displayed a genuine professional attitude towards our concerns.

The staff skilfully guided us through potential pitfalls when associating with government bodies and tenants. Their patience with any and all questions we had/have was/is admirable.

Having been a client for just under a year, we are extremely satisfied with the service. All staff continue to be attentive, knowledgeable and accessible.

We look forward to a long and successful relationship with Watt Property Management.

Sales Testimonials

Very professional & providing excellent service

An excellent, personal property service. Watt Property went the extra mile. Sold in 3 days.

We used Watt Property Management to recently sell a property, the service was excellent. I would highly recommend Watt Property!

We would highly recommend Watt Property as they more than delivered with a top class professional service. They have demonstrated they can deliver with a friendly professional attitude whilst reassuring you along the way.

Tenant Testimonials

Wonderful and attentive service throughout. Thank you!

It has truly been a pleasure to work with everyone at your office. Leasing from you all has been easy – from your flexibility working with me to get the lease signed, to the detailed information provided on move-in, to the quick and efficient addressing of maintenance issues.? It has been the ideal experience. Thank you!

I also wanted to say thank you for being the most efficient and helpful letting Agents I have had the pleasure of letting from.

We are both sad to be leaving the property and would like to thank you for your support over the last 12 months. We have both been very impressed with the professionalism and friendliness of your staff

The service from Watt was amazing. Any complaints or breakages were dealt with immediately. We both had our full deposits returned after moving out. I would recommend Watt to anybody looking to rent a property in Edinburgh.

We were impressed with your attitude and approach to lettings.

“I rented a flat from Watt property from January 2015 until March 2016.

Throughout my tenancy I found all staff extremely helpful. They were prompt in responding to any issues, and I received positive feedback from scheduled inspections. It was an excellent example of co-operative partnership. I would sum up Watt Property as providing? highly professional and friendly service.”

I spent 18 happy years as a tenant in a flat managed by Watt Property and found them to be very professional and very accommodating in their dealings from organising refurbishment, letting me choose my carpet colour and regular safety and maintenance checks.If you need something done, they’re on it fast. Couldn’t recommend them enough.

The team at Watt Property were always attentive and diligent in addressing any maintenance issues in the property. They're inspections of our rental property we're fair and updates/notifications were communicated clearly and professionally. We will absolutely refer others to Watt Property in the first case. Many thanks!Colin and Laura
Colin Campbell
Colin Campbell
12:31 19 Oct 20
A great letting agency, always deliver a fantastic service.
Adam Williamson
Adam Williamson
21:15 04 Sep 20
Based on my experience with various property agents, Watt Property is by far the best. Every interaction I have had with their agents have been nothing but positive: They are friendly, approachable and professional. When booking a viewing for a flat, they were exceptionally accommodating: They allowed me to pick whichever day suited me, and one of their agents gave me a private viewing of the flat. Not only that, the flat was in immaculate condition and was exactly like the advertisement pictures showed, which is a truly rare experience. They are quick to respond to any issues that come up, and they are quick to resolve them. I cannot recommend Watt Property highly enough.
Jordan C. Hauge
Jordan C. Hauge
12:21 09 Jul 20
Very professional and kind staff, efficient when any request is forwarded and always available for questions. Totally recommend them!!
Veronica Gallotti
Veronica Gallotti
11:07 08 Jul 20
We have been fortunate to have Watt Property Management look after our property for a number of years. We continue to do so for a number of reasons including the following.1.We have complete trust in the Company and its highly skilled and personable employees.2.The Marketing Procedures are exemplary. Our property has been extremely well presented by the team with attention to the smallest detail, for example, dressing the rooms and even moving furniture to maximise space. Their advertising makes use of the most current up-to-date technologies.3.The maintenance of the property has always been at a high standard, ensuring that our rights as owners and those of our tenants are upheld. This has been done through due attention and diligence to rules, regulations and standards. Where maintenance work has been necessary this has been done quickly by their efficient team of local tradespeople.4.We cannot praise highly enough all aspects of their communication from the more complicated legal and financial aspects to the smallest matters. It is always prompt, courteous, informed and intelligent.Over the years we have recommended the company to friends who have all thanked us. We highly recommend Watt Property Management to both owners and tenants.
Barbara Frame
Barbara Frame
17:28 06 Jul 20
Best letting agency in the whole of Edinburgh! Were always quick to help with any issues we had and great communication. Really nice staff that want to help :)
Robyn Fairley
Robyn Fairley
09:46 28 Jun 20
Fantastic agency with a very personable and professional attitude. Would highly recommend.
Hames C
Hames C
10:44 06 May 20
Pauline and her team have been amazing! Getting my flat refurbished was a daunting prospect for me but Pauline made everything easy and so much less stressful than it would have been otherwise. She also kept me sane by organising roofers when an unexpected leak (thank you, Storm Whatever-your-name-was!) got in the way, which was a huge relief. The icing on the cake is that Watt Property's prices are incredibly competitive and Pauline's communication is fantastic, which made the decision to hire them a no-brainer too. Very much a 12 out of 10, and highly recommended!
Linda Hutton
Linda Hutton
12:53 07 Mar 20
Highly recommended, 3 years now Pauline and her team have been amazing. Any need of maintenance that came up was looked after immediately and always resolved. Could not thank the team enough.
William Sdranis
William Sdranis
19:39 20 Feb 20
Cannot recommend Watt Property enough. The staff in the office were so helpful and accommodating and always get back super quickly. We had a couple of very minor issues in the flat and they had the repairs booked in next day. Nothing was too much trouble and they are an exceptionally reliable and friendly letting agent, which is a rare thing in a city centre! Thanks again for everything.
Sarah McNeill
Sarah McNeill
20:33 17 Oct 19
We had a very pleasant 6 month stay at a property leased by Watt, and hope the next tenants do too - we only wish we could've stayed longer except my work intervened with that possibility! If we are ever back in Edinburgh, we shall certainly come to them first to find somewhere to live. They are hands down ahead of all their competition - highly highly recommend.
James Lovatt
James Lovatt
12:44 17 Sep 19
Excellent service from Rebecca at Watt Property; she really made me feel like a valued tenant and went out of her way to help me!I highly recommend Watt Property
ben liddle
ben liddle
19:30 01 May 19
Watt Property have provided excellent service as both a letting agent and a selling agent.I was a reluctant landlord when I originally let out my flat. I contracted Watt as my property manager after a period of trying to do it all by myself, as I found it stressful and difficult. I was really impressed with the service. The staff are friendly and their knowledge and professionalism made me a happier landlord knowing that the flat was in good hands, the tenant was respected, and my instructions were understood. They provided clarity and honesty to both me and my tenant, promptly dealt with any problems, and communicated updates regularly.I found the charges agreed for the management were fair and in line with other similar property businesses. However, the benefit of the excellent service and knowledge have made the transaction really good value for me as a landlord. The feedback I got from my tenant was also really positive.I also marketed my property for sale through Watt. I followed their advice and have since agreed a sale for a price and within the timescale they predicted.
Pip Hignett
Pip Hignett
10:58 19 Dec 18
We have to admit that renting a flat from Watt Property was a great pleasure from the beginning. They provide a very high quality of the service.If any problem occurs they react to them with the speed of lighting.The staff was always very friendly and keen to help.Special thanks to Gavin for his effort and good vibe, when he was dealing with our requests.We recommend them anytime.
Mat Karbowniczek
Mat Karbowniczek
08:56 10 Nov 18
I've worked with 4 property management companies who have managed and (mis)managed my flat in Edinburgh over the past 10 years or so. For the past few years Pauline and her team at Watt property have looked after me and my flat like no other. Great communication, professionalism and diligence. I would have no hesitation in recommending Watt Property to family, friends and others (indeed I already have on a number of occasions). Rest assured your property will be looked after with great care and attention to detail.
Hutchison International Brands Inc.
Hutchison International Brands Inc.
15:55 27 Jun 18
I engaged Watt Property to do a complete renovation of the bathroom in my apartment. The job quality, attendance to details, and service level were all top notch. The work was completed to my entire satisfaction within budget and target completion date. Pauline and Gavin were personally involved throughput the whole process to control budget and quality, and followed up promptly on any residual snagging that needed to be done. Questions and comments to them were all responded swiftly and effectively to give me peace of mind. I would recommend Watt Property to anyone intending to do property upgrades.
M Lee
M Lee
15:55 19 Jun 18
Dealt with Watt Property during a letting of a flat last year and have nothing but good things to say about the company.Throughout our time in the property, from viewing to moving out, Watt were helpful, polite, easy to contact and extremely quick to deal with any problem we had. For instance after we first moved in we had an issue with a leak in the bathroom that was not caused by our flat but the property above. Rather than say it was nothing to do with them Watt were instantly on top of it and made sure the problem was sorted on our behalf, and it was resolved within a couple of days.When moving out Watt were still eager to make sure it was as painless as possible and were very accommodating with dates.Would be delighted to deal with Watt Property again.
Calum Steedman
Calum Steedman
19:32 31 May 18
Very happy customerI rented a flat with Watt Property Management for two years and have nothing but good things to say about them!!I found a property that was perfect for me and working together with my landlord Watt made it easy to make it my home. If my personal circomstances hadnt changed I would still be there.The entire team are friendly aproachable and and bl**dy good peopleThank you very much to Pauline and all the team in leith.Craig rowan
Craig Rowan
Craig Rowan
08:59 10 May 18
We used Watt Property for the first time to sell our flat and it was sold within a week! Very professional company, super friendly staff, very confident in their ability to sell our flat, the pictures taken complimented our flat hugely and the text to go with it, described our home beautifully. The communication and updates throughout the process was spot on, we were kept up to speed at all times. Pauline was veryProfessional, reassuring when my partner had a slight wobble! She was totally professional at all times and completely understood that it is a stressful time selling but we were thrilled to get it sold in such a short time. Pauline was very confident in the companies ability to deliver and was great at advising re price and what we should expect and keeping things realistic.We would highly recommend Watt Property as they more than delivered with a top class professional service. We are absolutely delighted that they got the outcome we wanted and in a super quick timescale. They have demonstrated they can deliver with a friendly professional attitude whilst reassuring you along the way. We fully trust in this company and highly recommend them to deliver, you will not be disappointed!
Hamish Mair
Hamish Mair
20:47 21 Mar 18
Always excellent service and support from friendly and helpful staff. We recently had a pressing problem, which was dealt with quickly and efficiently. We feel valued as tenants and couldn't be happier. We highly recommend Watt Property to anyone looking to rent.
Galaktompoureko
Galaktompoureko
22:16 24 Jan 18
fabulous letting agency, we have been with them for number of years and would highly recommend to anyone. Everyone is professional and very friendly, nothing is too much. they are good to their landlords and to their tenants. thank you its been a pleasure to be with you and Merry Christmas!
liana ghodke
liana ghodke
12:48 23 Dec 17
The staff is very professional and considerate towards their tenants. Any problems would be promptly looked at and sorted. My landlords were amazing. I took good care of the property and got back full refund of the deposit at the end. Would definitely use their services again in future and highly recommend them!
m nair
m nair
15:51 20 Nov 17
Excellent service and would definitely use again.
Peter Lloyd
Peter Lloyd
03:31 15 Nov 17
This company is marvelous - You can DIY these days but these folks genuinely care and look after you with experience and a tenacity to get things sorted ... and quick - and when things go wrong - especially if you have other things to cope with in life - these folks step in calmly - then using their experience and professionalism (that suffers no nonsense) and will have it dealt with without fuss - and they charge a fair rate for doing so ..... never using difficult circumstances to charge you huge amounts - very trustworthy!
Marc Richelieu
Marc Richelieu
14:17 14 Nov 17
Very efficient and professional, best agents I have used while renting. Fixed all reported issues and made a requested lease swap easy and quick.
Deborah Stewart
Deborah Stewart
17:13 01 Feb 17
Andy Park
Andy Park
17:58 09 Jan 17
We have engaged Watts as our property managers for the past 5 years. Hand on heart they are the best management company we have come across and we have a number of properties leased out in other cities. What makes them so effective at how they operate is that they come to us with solutions not problems when issues arise. They are fair and take a personal stance in keeping tenants and landlords equally happy. Thank you Watts.
Mandy Stafrace
Mandy Stafrace
16:59 20 Dec 16
We had over 12 years experience with Watts and found them to be very helpful with everything. Any problems that did arise were dealt with in a very timely manner and we were kept informed about everything. The inspections that are done are purely to check on the status of the property and to ensure that if there are any issues even the ones you may not have noticed, like the seal in the shower gets repaired/replaced straightaway. Pauline & Co in the office are lovely and very professional. When we vacated the property we had no issues over getting our deposit back (we were surprised at how quickly it was returned to us). I would recommend them to anyone.
Clare McBain
Clare McBain
07:39 13 Sep 16
Pauline and Co are absolutely brilliant at what they do. They were responsible for letting and selling our flat and did both superbly. They know their business well and found us the perfect tenant very quickly. They then went on to sell the property when it was time to do so and found us a purchaser quickly who also kept the tenant in place, meaning no one lost out. If you're looking for professional letting and sales agents look no further than Watt. We previously tried selling our flat through Warners and had one viewer in a year. With Watt they target the best market and found us a buyer very quickly.
Joanne Wilson
Joanne Wilson
11:02 01 Sep 16
One of the best tenancy providers. Found a good flat close to all the amenities rent was reasonable for the area the flat was in. Had some issues with the water heater, kitchen exhaust but was responded quickly and fixed. Had no issues with the contractors who had visited a few time for repairs and fixes.Would recommend Watt and would look forward to my next tenure when staying in Edinburgh!
Dev D
Dev D
21:10 30 Oct 15
Kim Wright
Kim Wright
17:33 17 Jun 15
Very positive experience, Pauline was a great support throughout and very helpfult!
Development Team scottishathletics
Development Team scottishathletics
09:34 29 Jan 15
When I moved to the USA recently I had decision to make about who I would have manage my property. I chose Watt Property as they were close to my property and because they answered my questions in a knowledgable way. The experience for the most part has been first class and I have since recommended them to friends without hesitation. The company seems to have a good balance of managing my interests and that of the tenants. If you are new or experienced landlord I recommend them.
Steven Sutterby
Steven Sutterby
17:11 07 Jan 15
Excellent and timely service. Had no issues during tenancy and watt property was always there to help.
Sameer E
Sameer E
14:09 10 Sep 14
I can't recommend Watt Property Management highly enough: letting my flat through Watt was one of the best things I have ever done and I just wish I'd done it years ago. The staff are friendly, knowledgeable and professional. Excellent all round.
Tania Wood
Tania Wood
02:27 23 Nov 13
David Craig
David Craig
06:29 29 Sep 13
Ewan Ritchie
Ewan Ritchie
21:50 08 Aug 13
Watt Property Management is by far the most professional property management firm I have come across. They offer a bespoke and personalised service of a quality I have not come across before in this sector. The staff at Watt Property Management are always friendly and helpful and it is refreshing to be able to hand over your property and have complete peace of mind that it is in capable hands. From experience Watt property management are also much better informed on the legal aspects of letting a property than their rivals, who seem positively ignorant in comparison. Watt Property Management truly are a pleasure to deal with.
Adam Williamson
Adam Williamson
12:36 28 May 13